Find the root cause of a production bug without interrupting your projects
A developer usually has no access to production. When an incident comes up, they receive a partial description, have to rebuild the context, then search the code. Every interruption breaks work in progress.
Your challenges
Understanding an error without production access
Information arrives with a long delay compared with the urgency of production.
Reproducing the unreproducible
Intermittent errors linked to load, network or data slip through test environments.
No more callbacks on a bug already fixed
An emergency fix not merged back into the main branch, and the problem returns with the next release.
What Celenisia brings you
Errors in context
Frequency, time of occurrence, application behaviour around the incident.
The cause located in the code
Celenisia links the observed anomaly to the relevant piece of code and proposes a fix. You stay in charge of the decision.
A typical example
Synchronisations between an Active Directory and an HR application fail on names containing unsupported characters. Celenisia links the crashes to the responsible function.
Non-regression checks
Every fix is verified in production, and any recurrence is flagged.
Your code stays with you
Read-only access on GitHub, GitLab or Azure Repos, no copy made.